Do you have a question? From the Caribbean region, you can contact DUO in various ways.
Servicedesk Curaçao
With or without appointment
You are welcome without an appointment at our service desk on Curaçao. But you can make an appointment Link opent externe pagina in een nieuw tabblad if you don't want to wait. Don't forget to bring your identity papers. Select 'Bezoek servicekantoor Curaçao' under 'Afspraaksoort'.
Opening hours
Monday to Friday
- 9.00 - 11.30 am
- 1.00 - 4.30 pm
Thet service desk is closed on the following days:
- 3 April 2026 (Good Friday)
- 6 April 2026 (Easter Monday - Seú)
- 27 April 2026 (King's Day)
- 1 May 2026 (Labour Day)
- 14 May 2026 (Ascension Day)
- 2 July 2026 (Day of Flag and the National Anthem)
Address
The Triangle Curaçao
Hoogstraat 18 (next to restaurant Maira's Kitchen)
Otrobanda, Willemstad
Directions
Use Google Maps Link opent externe pagina in een nieuw tabblad or use our route description:
- Drive along the Brionplein on the Rouvilleweg in the direction of the Bario Hotel.
- Turn left at the end of the road. You are at the Hoogstraat.
- Halfway the Hoogstraat (at the 4th monumental building) you will find The Triangle office complex. DUO's service desk is located there.
How to find the reception:
- Coming from the Hoogstraat: ring the door at the grey monumental building. Follow the directions by intercom.
- Coming from the parking lot: turn right, just before Maira's Kitchen. Turn into the parking lot. There's a glass building in the right corner. You will find the reception there.
Different opening hours
Tuesday 24 February closed all morning
Video call
You can video call us Monday through Friday between 9.00 AM and 11.00 AM and 1.00 PM and 4.30 PM (Caribbean time).
Make an appointment Link opent externe pagina in een nieuw tabblad
Select 'Afspraak via videobellen' under 'Afspraaksoort'.
Instructions
Download the instructions for video calling via Teams (in Dutch).
-
Handleiding Teamspdf, 99kb
Phone
Workdays between 3 am to 11 am (Caribbean time).
Call back request
Would you rather have DUO call you? You can make a call back request. DUO calls you on a working day of your choice, between 8 am and 11 am (Caribbean time).
- Are you a (prospective) student? Email your call back request to:
ks-aa-uaf@duo.nl. - Are you repaying your student debt? Email your call back request to:
CN-Debiteuren@duo.nl.
Copy the following text in your email and fill in your personal details:
Dear DUO-employee,
I would like for DOU to contact me by phone. My personal details:
- First name:
- Last name:
- Date of birth:
- Address:
- Phone number:
- Emailaddress:
- Day to call me back:
- My question:
DUO uses phone numer 050 599 8000. We will try to call you 2 times. If we can't reach you, you can make a new call back request for a later date.
- Students: ks-aa-uaf@duo.nl
- Student debt repayment: cariben@duo.nl
- Payment problems: debiteurenbeheer@duo.nl
Ask your question via social media. Our webcareteam is happy to help. We're online from Monday to Friday between 3 am and 11 am (Caribbean time).
Never share your personal details on social media.
Facebook for repayment student debt Cariben Link opent externe pagina in een nieuw tabblad
Facebook for MBO students Link opent externe pagina in een nieuw tabblad
Facebook for HBO or university students Link opent externe pagina in een nieuw tabblad
X (formerly Twitter)
@Duostudent Link opent externe pagina in een nieuw tabblad